Privacy policy

Privacy Policy

Last Updated: 26 March, 2026

Your Privacy Matters to Us

At CAIA, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website and services.

Information We Collect

We may collect the following information:

Name, contact number, and email address
Shipping and billing details
Payment information (processed securely via trusted payment gateways; we do not store card details)
Browsing behaviour and usage data for website improvement

How We Use Your Information

To process and fulfil orders
To provide customer support
To communicate order updates, offers, and service notifications
To improve website experience, performance, and security

Social Sign-In

If you choose to sign in or create an account using Google, we may receive limited information such as your name, email address, and basic profile details from your Google account. This information is used only for authentication, account creation, and account management. We do not access your Google password and do not use this data for unrelated marketing purposes.

Data Protection

Your personal data is stored securely and accessed only when necessary
We do not sell, rent, or share customer data with third parties for marketing purposes

Cookies

Our website uses cookies to enhance browsing experience, analyze traffic, and personalize content. You may manage or disable cookies through your browser settings.

Third-Party Services

We may share necessary information with trusted partners such as payment gateways and logistics providers strictly for order processing and fulfilment.